You can return eligible items within 30 days of receiving an order for a refund of the merchandise value. Monogrammed items and Made to Order items are not eligible for returns. Review the full list of ineligible items and our refund policy below before starting the process.
Items non-eligible for returns or exchanges:
Made to Order items
Final sale items (with prices ending in $.X7, $.X8 or $.X9)
Items damaged through normal wear and tear
Used or opened items
Returns will be refunded in the original form of payment. Please allow up to one full billing cycle for refund to be reflected in your bank statement.
Initiate a Refund
To initiate a refund please send an email to firstname.lastname@example.org with the subject RMA. Please put your name, order number and identify the item you would like to return and why. We will send you an email with mailing instructions upon receipt.